If our product does not live up to its claims, just send us an email at hello@luffabs.com and you will be able to claim a full refund, provided it is within 30 days of delivery.

We will only work with the most reliable and efficient couriers to dispatch all orders, when we are not doing it ourselves. Our all orders are processed and shipped out within 1-4 business days (Monday - Friday). Your order will be sent via our express courier service, which includes door to door tracking or personally delivered by one of our team members!

To use, simply soak the loofah in water for a minute until it softens. Then, gently scrub your skin in circular motions for effective exfoliation.

Yes! Our Natural Loofah is gentle enough for sensitive skin while still providing excellent exfoliation.

We recommend replacing your loofah every 3-4 months for optimal hygiene and effectiveness.

Yes, you can use it on your face, but we recommend using gentle pressure and being cautious around sensitive areas.

Absolutely! Our Natural Loofah is made from 100% biodegradable and compostable materials, making it a super eco-friendly choice for your bath and skincare routine.

If you’re not satisfied with your Luffabs, you can return it within 30 days for a full refund, no questions asked.